This page provides a detailed description of how the bed 3 platform collects, stores, and protects your personal information. We believe transparency is the best policy, so every step is explained clearly.
Last Updated: January 2025
From Registration to Transaction
When you create an account on the bed 3 platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may be requested for identity verification purposes. For financial transactions, payment method details, transaction history, and balance information are stored. While using the platform, your device type, browser information, IP address, and login time are automatically recorded. This information is used solely to improve the service and ensure security, and for no other purpose.
Purpose & Scope
Collected information is primarily used for account management, transaction processing, and customer service. User activity is monitored to ensure platform security and prevent fraud. Your preferences and usage patterns are analyzed to provide a better experience. Messages may be sent to your registered email or mobile to inform you of new offers or important updates. You can request to stop promotional messages at any time and we will action that request in a timely manner.
When and Why
Bed 3 never sells your personal information or shares it with third parties for advertising purposes. Only the necessary financial information is shared with authorized payment gateway partners for payment processing. We may be required by law to provide information upon receiving a valid directive from a government authority or court in accordance with the laws of Bangladesh. Limited information may be shared with technology service partners supporting the platform, though they are equally bound by the same privacy policy. In any instance of data sharing, the user's interests are given the highest priority.
Session & Preference Storage
Bed 3 uses cookies on its website and app to keep your login session active and remember your language and preference settings. Information collected through cookies is used to improve the user experience and analyze platform performance. You can disable cookies from your browser settings, though some features may not work properly as a result. We do not use any third-party advertising tracking cookies. You will be informed about the cookie policy and asked for your consent the first time you access the platform.
Viewing, Correcting & Deleting Your Information
You can log in to your account at any time to view and update your saved personal information. If you contact the support team to correct inaccurate or outdated information, action will be taken promptly. If you request account closure, all personal information will be deleted within the designated timeframe, except where required by legal obligations. The option to opt out of promotional communications is always available. Our support team is always ready to handle any complaints or questions regarding your information.
Policy Changes & Support
If this privacy policy changes, you will be notified in advance via your registered email or through a platform notification. The latest policy will always be available on this page, and the date of the most recent update will be noted at the top of the page. For any privacy-related questions or concerns, write to us at: [email protected]. We generally aim to respond within 24 hours. For more details, visit our FAQ Page View or Terms & Conditions Read.